1. Overview
These Terms of Service ("Terms") govern your access to and use of our website and SaaS platform (the "Service"), which provides AI-powered customer review analysis, reporting, and content generation tools.
By accessing or using the Service, you agree to be bound by these Terms.
If you do not agree, you must not use the Service.
2. Description of Service
We provide a subscription-based software platform that allows users to:
- Upload CSV files containing customer reviews
- Analyze sentiment and keyword trends
- Generate categorized issue insights
- Receive AI-generated improvement suggestions
- Download summary reports in PDF format
We do not sell physical goods.
We do not provide financial, legal, or professional advisory services.
3. Eligibility
You must be at least 18 years old and legally capable of entering into binding agreements to use the Service.
4. Accounts
You are responsible for:
- Maintaining account confidentiality
- All activity under your account
- Providing accurate and current information
We reserve the right to suspend or terminate accounts that violate these Terms.
5. Subscription and Payments
Access to certain features requires a paid subscription.
- Subscriptions may be billed monthly or annually.
- Fees are charged in advance.
- Payments are processed through third-party payment providers.
- You authorize recurring billing unless you cancel.
We reserve the right to change pricing with prior notice.
6. Refund Policy
Unless otherwise required by law:
- Subscription fees are non-refundable.
- You may cancel at any time.
- Access remains active until the end of the billing period.
7. User Content
You retain ownership of the data you upload.
By using the Service, you grant us a limited license to process and analyze your uploaded content solely to provide the Service.
You are responsible for ensuring that:
- You have the legal right to upload the content
- The content does not violate laws or third-party rights
8. Prohibited Use
You may not:
- Upload illegal or harmful content
- Attempt to reverse-engineer the platform
- Abuse system resources
- Use the Service for unlawful purposes
We may suspend or terminate access for violations.
9. Intellectual Property
All software, branding, algorithms, and materials related to the Service are owned by Onnuri stationery.
You may not copy, distribute, or create derivative works without permission.
10. AI-Generated Output Disclaimer
The Service uses automated AI systems to generate analysis and suggestions.
We do not guarantee:
- Accuracy
- Completeness
- Fitness for a particular purpose
Users are responsible for reviewing and validating outputs before business use.
11. Limitation of Liability
To the maximum extent permitted by law:
We shall not be liable for:
- Indirect or consequential damages
- Loss of profits or business opportunities
- Data loss
Our total liability shall not exceed the amount paid by you in the preceding 12 months.
12. Termination
We may suspend or terminate your access if:
- You violate these Terms
- Required by law
- We discontinue the Service
You may cancel your subscription at any time.
13. Privacy
Your use of the Service is also governed by our Privacy Policy: https://reviewboost.co.kr/privacy
14. Governing Law
These Terms are governed by the laws of the Republic of Korea.
Any disputes shall be resolved in the competent courts of Korea.
15. Changes to Terms
We may update these Terms from time to time.
Continued use of the Service after changes constitutes acceptance of the revised Terms.
16. Business & Contact Information (사업자 정보)
Business Name (상호): Onnuri stationery (온누리문방구)
Representative (대표자): Kim Ki-wan (김기완)
Business Registration Number (사업자등록번호): 892-02-03657
Mail-Order Sales Registration (통신판매업신고): 제2026-고양일산동-1760호
Address (주소): 12, Ilsan-ro 463beon-gil, Ilsandong-gu, Goyang-si, Gyeonggi-do, Republic of Korea (경기도 고양시 일산동구 일산로463번길 12, 204동 103호)
Phone (전화): 010-8555-8219
Email: kwan765@naver.com